FAQs
Getting started
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To get started, click the 'Sign Me Up!' Button below. You will create a free account. From there you can choose a subscription level and finalize your purchase. Once the purchase is complete, you can fill in the intake form and schedule your services!
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Currently we are offering services within Brevard County Florida. We look to expand our services in the future!
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First off we are not a cleaning service. We do not offer full / deep house cleans. We do offer tidy up services that includes light cleaning and tidy-up services. Think of us as your in-between the deep clean team!
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We offer the following services:
-Tidy Up (including laundry)
-Organizing
-On the Go (errand running)
For a more detailed list of offered services navigate to "My Services"
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Please email us at: fairygodmother@myfairygodmotherllc.com
Utilizing My Services
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No, not always. Staff calendars will be available at the time of booking. If you are unsatisfied by your services please report concerns to fairygodmother@myfairygodmotherllc.com.
If you appreciated your service, please feel free to book with the same staff member pending their availability.
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Services can be schedule as early as 48 hours prior to the date/time needed.
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Of course! We do ask that you cancel or edit an appointment at least 24 hours in advance.
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Monday - Friday 9AM - 5PM.
Saturday and Sunday services are by appointment.
Please let us know if Saturday / Sunday services are needed and we will work to accommodate your schedule.
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Your personal preferences can be updated once you log into the website. Navigate to "Account" and "Account Settings".
To update your services preferences, navigate to "My Fairy Members" and "Intake Form". Enter your updates into the form and your preferences will be collected.
billing
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No! Subscription hours accumulate each month if unused. You can come back and use them any time.
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Yes! Our services work great as gifts. Mother's Day, Father's Day, Grandparent's Day, New Parents, Gift for that person you never know what to buy! Whatever the occasion, our services can be gifted.
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Yes! Your subscription level will automatically renew monthly. You can cancel at any time.
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We will keep track of your purchased hours. They will be associated with your sign-on email. The hours will roll over if unused each month.